Are Google SketchUp Pro Networked Lab License holders eligible for free technical support?
License administrators with active Google SketchUp Pro Lab Licenses are eligible for free email technical support. Please note that free email technical support is available only to the license administrator; students and faculty who use Google SketchUp Pro on individual laptops are not eligible for this service. If you need help, please keep in mind that answers to most questions can be found in the SketchUp Help Center. It’s free, it’s exhaustive, and it’s available 24 hours a day.