Are funded services required to develop an EAPS?
Public sector agencies must ensure the Principles of Multiculturalism are implemented by the agencies they fund. To achieve this they should develop mechanisms to monitor the performance of each funded agency in regard to cultural diversity. Strategies for ensuring that funded services are equitable and accessible to all sections of the community could include: • collection of demographic and ethnicity data, and analysis to help identify client needs; • use of interpreters to communicate with clients, with an identified budget within agency; • use of multilingual materials or ethnic media to promote funded services to people of cultural, religious and linguistically diverse backgrounds; • consultations with targeted groups by the agency. Funded services should report to the funding body on their strategies and outcomes achieved, in meeting the needs of a culturally diverse community. In addition, funding agencies, which are also key agencies, are required to report to the Community Rel
