Are frequent repairs or servicing required for plasma TVs? Should the warranty be for two or five years?
Plasma TVs do not need frequent repairs or servicing. However, for cheaper models, an extended warranty is recommended because repair could cost nearly as much as the set itself. I bought a Sony PFM-500A3WU 42″ plasma TV for over $10,000.00 just over three years ago. Recently, it began to show fractured colors, then went totally black. The retailer was no help, so the set was sent to Sony who diagnosed it with the codes 12 and 22. Do my consumer rights cover the repair of my set, or will the repairs cost me more than buying a new set? Most retailers do not cover items bought from them after one month from the date of purchase. After this period, the product will be protected by the manufacturer’s warranty. If an extended warranty was bought, the product will be protected for the duration of the contract, providing it follows the terms and conditions set out. Within the warranty period, repairs will be free of cost, but will be at your expense if the warranty has expired or is otherwise
