Are for-cause inspections of monument builders or monument retailers allowed?
Yes. Monument builders and monument retailers must submit to for-cause inspections as needed. • Are monument builders and monument retailers required to have their sales agreements approved by the Board of Funeral, Cemetery and Consumer Services? Yes. Monument builders are required to submit their agreements for at-need and pre-need merchandise sales to the Board of Funeral, Cemetery and Consumer Services for approval. Monument retailers are required to submit their agreements for at-need merchandise sales to the Board of Funeral, Cemetery and Consumer Services for approval. • What must be included in a sales agreement? A complete description of any monument, marker or related product to be delivered and shall prominently and clearly display the agreed date for delivery and installation. • What if a monument establishment fails to deliver and install a purchased monument or marker by the date agreed in the sales agreement? A full refund of all amounts paid by the customer is required w
