Are field service technicians available for installation or service?
• Currently, we do not have service technicians for local service. We provide guidance on installation, troubleshooting, adjustment, and component replacement, but when it comes to measuring a voltage or turning the screwdriver, that’s the machine owner’s responsibility. The machines are designed for durability and simplicity; making problems rare and repairs easy. Never the less, there may come a day when someone on your end will need to make a repair. You must be comfortable with general electrical and mechanical repair concepts, including the appropriate safety procedures, before working on your machine. If you do not have the required skills you will need to find someone locally to assist you.
Related Questions
- Do all of the field technicians have to attend an annual conference to meet the continuing education requirements in the CDCB field service manual?
- Does Chuck Phelan’s employ certified factory trained service and installation technicians?
- Are field service technicians available for installation or service?
