Are EOBs still required for debit card swipes?
Yes. Save your Insurance Explanation of Benefits (EOB). When you receive a receipt request letter fax the letter and your EOB to 405-609-3476. When your debit card was swiped it may have been for an estimated amount. The actual amount after insurance payment and any write off amount may be different. Per the cardholder agreement when you activated the Benny card you agreed to send documentation after the fact, when requested. If your provider overcharged you can have them credit your debit card for any overcharged amount. If your provider credited the Benny card please let us know as that needs to be documented also by an FSA Auditor and is not yet an automated procedure.