Are emergency (911) services available with VoiceLine?
Yes, you will receive emergency (911) services with VoiceLine. To ensure your complete safety, please be aware of the following information regarding 911 calling with your VoiceLine service: • The service address registered with Net2Phone must match the physical location of your VoiceLine device: In order to route your emergency calls correctly, we must have the location from where you are making VoiceLine calls on file. • When connected to a 911 operator, you must state your location: Your service address and phone number may or may not be passed to a 911 dispatcher when your call is connected. For this reason, we encourage all callers to state their location and callback number. • Your call may not be answered immediately: Due to network congestion and/or a slower call routing time, VoiceLine 911 calls may not be answered as quickly as traditional 911 calls.
