Are custom classes available from TakeAway Knowledge Consulting Services, LLC?
Absolutely! In fact, TakeAway KCS makes a point of customizing the standard training offerings by first understanding the client’s immediate goals and objectives. Next, TakeAway KCS tailors each class module to fit in with the class demographics. For example, if an organization is in need of a get well plan for their Help Desk (aka Service Desk in ITIL parlance), TakeAway KCS facilitators will deliver the information with an emphasis on relationships to the Service Desk, how the processes will improve Service Desk and implementation gotcha’s.
