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Are course providers that have approved online ADMs allowed to send a completion certificate to a student by e-mail, fax, or via other electronic means?

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Are course providers that have approved online ADMs allowed to send a completion certificate to a student by e-mail, fax, or via other electronic means?

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No. The rules require that all certificates of course completion (including duplicates) must be mailed or sent by a commercial delivery service. The rules further specify that electronic delivery such as e-mail and facsimile are not acceptable as a commercial delivery service.

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