Are Centratel Telephone Service Representatives qualified?
To insure quality answering service, a stable staff is essential. For this industry, Centratel Telephone Service Representatives enjoy the highest rates of pay in the western United States. The average length of service for staff members is over five years which is a unique statistic for an industry plagued by employee turnover. Training and monitoring of the Telephone Service Representative is constant with the goal of near zero-defect performance. Compiled statistics for January through March 2009, show a client reported error rate of one error per 7,940 message transactions.
