Are Cardmembers responsible for the validity of their purchases?
Yes. Cardmembers are responsible for reviewing their charges each month to verify the validity of all purchases. Any problems with goods or services should be dealt with between the Cardmember and the supplier. The Cardmember is responsible for ensuring all disputed charges are promptly resolved by contacting the Programme Administrator first, then American Express. If there is a disputed amount, the Client cannot deduct the amount from the balance but must pay in full. All credits need to be processed by the supplier to ensure the integrity of VAT data and will posted to the account during the next billing cycle. Q: 3.6 Can the Corporate Purchasing Card be used to acquire cash advances? A: No. The Corporate Purchasing Card is not a “petty cash” card. It is designed to be used for direct business purchases only. 4. MIS Reports Q: 4.1 What types of Management Information are available? A: American Express provides a Management Information System which allows you to view your programme a
