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Are calls to Connexions Direct confidential?

April 26, 2017confidential Connexions

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Are calls to Connexions Direct confidential?

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All advice is confidential and young people do not have to give their name or address if they would prefer to remain anonymous. Information will not be shared with anyone outside Connexions Direct unless the Personal Adviser has reason to believe that the young person, or any other young person, is in danger or at risk of serious harm. In such circumstances, only those who need to know will be informed and the matter will be discussed with the young person first.