Are calls outside of regular business hours answered directly by clinicians or an answering service?
ACI provides emergency services 24 hours per day, 7 days per week. Normal hours of operation are 7:00 a.m. to 5:30 p.m. PST, Monday through Friday. We use a medically trained answering service to connect the employee to an on-call services after hours. Providers are available nationwide for after hours emergency counseling simply by calling the toll-free number.
Related Questions
- CCGA Presidents and Business Managers are frequently conducting CCGA activities outside of regular business hours (during evenings & weekends). Are they considered on authorized activity at all time?
- Are calls outside of regular business hours answered directly by clinicians or an answering service?
- Can I contact management outside of regular business hours?
