Are cable companies under pressure to add new revenue streams including Internet services?
For us, cable TV cant be the sole focus. If telcos are in triple play, cable companies will also have to provide data and voice over Internet protocol (VoIP). While telcos are coming to video, we will be driven to offer Internet access. We already have the last mile. Our success will depend on how strong our customer support levels are. Are you stifled to a certain extent with the conditional access system (CAS) not taking off? Our investments on CAS are stuck. This puts us at a disadvantage. We could have given a further push to our broadband Internet services and expanded into other cities and towns. How stiff is current competition from existing dial-up and broadband Internet players? In business as a whole, we face competition from dialup Internet service. They account for over 90 per cent of the total Internet market. But in broadband, there is emerging competition from players like Sify and British Gas. Besides, the last mile cable operators are offering LAN-based Internet servic
