Are business requirements about improving processes or creating new ways to deliver products, services or processes?
It’s all that and more. It’s about finding and defining a business function that you want to utilize, the process that’s going to deliver that function and the business rules around that function. Any of those three can be built into software so it can then be automated. That’s how businesses accomplish scale. They could use people to do all of that, but they can’t afford to. So how do you replace people? You take the same thing they do by way of a business function and build that set of functions, processes and rules into software. Who specifies requirements? Typically, it’s the subject matter experts (SMEs) from within a business who truly understand the function, workflow and rules. Since SMEs are so constrained by time, they articulate these elements, typically to either outside consultants or internal specialized resources called business analysts, who ensure the information is translated into a standard, consistent set of artifacts to be handed to the technology team, who has to
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