Are big retail chains like Big Bazaar treating customers like potential thieves?
Women customers are furious at Big Bazaar’s new policy of sealing hand bags in transparent plastic. “One of the largest retail chains recently instituted humiliating and discriminatory practices in New Delhi and the National Capital Region (NCR) in order to protect its commercial interests,” said Nalini Juneja, who was subject to a humiliating procedure while shopping at a Big Bazaar store in New Delhi. On Sunday, 6 December 2009, she had visited the Big Bazaar store at Vasant Kunj, New Delhi. She said that she was shocked to see a notice on display that said: ‘Ladies’ hand bags inside the store are allowed only under the sealed transparent bags temporarily provided by Big Bazaar. This is in the interest of security & safety of our valued customers. Thanks for your cooperation’. Ms Juneja said that she was made to seal her purse in a transparent plastic bag even after it had been opened and checked. “On asking why, I was told that this was a new security measure to prevent shoplifting,
