Are arbitration and mediation different?
Yes. Arbitration is a process where a neutral third person (or a panel of 3 persons) hears evidence and makes a final binding decision. Mediation, on the other hand, is a process where a facilitator attempts to help parties solve a dispute by way of settlement. The facilitator is called “the mediator.” Unlike an arbitrator, the mediator may only make suggestions. He or she has no authority to enforce a decision on the parties.
