Appointments in my diary have no text. Wheres the data gone?
The most common reason for blank appointments (appointments with just the outline and no text) is that the user has selected to display a field that has no data. In the main diary views you can choose to display any appointment field, even a ‘user defined field’ that you have configured into MyOffice. The selection is made using a drop down box called ‘Display’. The default setting for the Display drop down box is ‘Description’. If you select an entry that has no data (eg Location) then the appointments will be displayed with whatever is in tat field …. and if there’s no data it will display nothing. So, if all your appointment text has suddenly disappeared, it usually means that you’ve changed the Display setting. Change it back to ‘Description’ to fix the problem.