Another question to ask is, is there a relationship between organizational culture, performance and reputation?
The definition offered by most is that “Culture is the way we do things around here.” But the other day, I heard this. Culture is how we intuitively do things around here. In other words its the way things get done without really thinking about how we’re going to do it. And therein lies the reputational risk danger. Like Dr. Roger von Oech wrote in his book – a Whack on the side of the Head. “Where all men think alike, no one thinks”. Culture is essentially the core beliefs, traditions, customs, and established patterns of behavior held and practiced by members of an organization. If this is true can culture be pinned to a table and dissected? Can it be reduced to bullet points on a flipchart? It’s not necessarily the same as the values and mission the company puts in the front of their annual report, or the behaviours and processes outlined in their policy manual, although it can be. What Corporate Culture is however; is the everyday actions, statements, and presumptions of the people
