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An order placed online charged my credit card and never send the item…?

April 26, 2017Business charged credit card Finance online Placed send

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10 Posted

An order placed online charged my credit card and never send the item…?

1 Answer

0

10 Posted

Send the credit card company a letter disputing the charge. Reference the detail info from your statement where the charge appeared. Indicate that you ordered the merchandise but never received it and the merchant is not responding to your email and phone messages. You must do this in writing within 60 days of the charge on your account. They should remove the charge and back charge the merchant.