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An item was missing from my gift basket, but something else was sent that was not listed in the description?

April 26, 2017basket description gift MISSING sent

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An item was missing from my gift basket, but something else was sent that was not listed in the description?

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– A: Gift Basket on the Web reserves the right to make product substitutions with similar or seasonally appropriate items. Chocolate can not be shipped from mid-May through mid-September and other food items will be used instead. In addition out of stock items will be replaced with similar merchandise of equal or greater value. For example pretzels might be used in place of popcorn or chips in a basket.