An Item Is Missing Or Short?
If an item is missing from your shipment, or the quantity count on an item is short, please contact us at once to resolve the matter. Back to Top How Can I Track An Order That Hasn’t Arrived Yet? Orders can be tracked on our shipping carriers’ website, if available. If you wish to track an order, click on the tracking link provided in your Shipping Confirmation email. If you still have questions about an order that has not arrived, please contact us and one of our Customer Service Associates will be happy to help you. Back to Top What If An Item Is Damaged Or Defective? We are committed to your shopping satisfaction. If an item you receive from The Scent Works is defective, please contact us immediately to arrange for return and replacement or credit (see “Problem with your Order” for details, exceptions and restrictions). The Scent Works will assist you, where possible, with all damage claims (except in the case of glassware which claims shall be made directly with the carrier). Pleas
Related Questions
- Why do the stamps in the 1998 issue commemorating He Xiangnings paintings (#2880-2) seem to have missing perforations along each short side?
- The workout names are short - and some seem truncated (eg Fartlek 6M, wu/). Am I missing something?
- Who do I contact incase of damaged or short received / missing items?
