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An item has arrived damaged, what can i do?

April 26, 2017damaged

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An item has arrived damaged, what can i do?

1 Answer

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Posted

If the item arrived via courier then you must ALWAYS write the words “contents not checked for damage” next to your signature, in the event of damage this will enable a claim to go forward. If you do not sign this way and a problem is later found then we are unable to assist with a claim. If the item arrives via your countries regular mail service please email help@movietyme.com and we shall advise what can be done.