An Alcon representative told me that my grant would be approved but The Alcon Foundation sent me a denial. How can that happen?
No representative of Alcon, except The Alcon Foundation personnel, is authorized to approve a charitable grant. As a requestor, do not accept any verbal commitments from sales representatives or other Alcon personnel that are not authorized to make such a commitment. Please do not consider any grant request approved until you have received written confirmation from The Alcon Foundation approving your request.
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