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Alternatively, organisations that choose not be involved in the ratings do not list on Oistars “Search for Rated Products and Service” directory and simply conduct surveys without publishing any results. Email address and security?

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Alternatively, organisations that choose not be involved in the ratings do not list on Oistars “Search for Rated Products and Service” directory and simply conduct surveys without publishing any results. Email address and security?

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For greater security and peace of mind you may consider requesting your IT department or ISP sets up a private and confidential email address/es specifically and only for use with Oistar. An openly available email address (ie. on a business card) is less secure. You are able to update your Oistar account and email details in the member’s area anytime through your email address and password. What if we have some unhappy customers? Everyone understands that it is rare an organisation has 100% customer satisfaction. There may always be a small percentage of customers that will never be happy. All organisations are in the same boat. Each customer’s opinion however has an equal bearing on the statistical outcome. The majority of happy customers will certainly substantiate a high rating (even if there are a few unhappy customers).

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