All of these rely on English so make sure you use clear, short sentences in plain English. If a Deaf person comes into my work place to make an appointment, how do I communicate with them?
• Find a quiet area with good lighting. • Make sure you have their attention and look at them all the time throughout your conversation. • Speak clearly at normal pace • Try and use gestures, body language, props and pictures where you can. This will help the Deaf person as BSL is a very visual language. INTERPRETING SERVICES Should I use a qualified and registered Interpreter? It is advisable. They will be trained, experienced and provide quality services in more areas. Qualified Interpreters may either be Members of the C.A.C.D.P. (Council for the Advancement of Communication for Deaf People) or Association of Sign Language Interpreters (ASLI). Sometimes, it may be possible to use Registered Trainee Interpreters (RTI’s), but this depends largely on the experience of the Interpreter and whether they have been through a recognised Interpreter training programme Trainee Interpreters should not be used for Adult or Child Protection, Mental Health or any work of a legal nature. Registered
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