All of a sudden my ePrompter stopped retrieving one of my email types, which it had been checking perfectly before. What should I do?
A. The first thing you should do is to go to the respective email service website and make sure that you can retrieve your messages there, because if you can’t get them directly from an email service’s website, the ePrompter email notification program won’t be able to retrieve them either. If that checks out, then you should make sure that you have our latest version, 2.0. To get this new version, just go to www.eprompter.com, get the download and install it right over your current version – say yes or okay to all the questions and all your settings will be retained. Make sure that your current ePrompter is not running when you do the new install.
Related Questions
- How does your Email Validator component handle under the pressure of checking an email list which contains approximately 50,000 records?
- All of a sudden my ePrompter stopped retrieving one of my email types, which it had been checking perfectly before. What should I do?
- Does INTERPHEX365 offer newsletters or other types of email communications?
