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After using Online Banking, I was prompted to log on again. Why did it ask for my user code and password a second time?

April 26, 2017code log Online Banking password prompted time user

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After using Online Banking, I was prompted to log on again. Why did it ask for my user code and password a second time?

1 Answer

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This is a security feature designed for your protection. If several minutes elapse without a request from you, then the system ends your session and does not allow further transactions until you enter your user information again. This ensures that others cannot perform transactions on your computer in the event you forget to properly exit Online Banking.