After pressing Publish, can a mistake be ratified?
If an invoice has become registered (but is not yet paid) and you notice an error, the invoice can be withdrawn by the originator or cancelled/rejected by ESA only on the day of registration. These status are introduced through the Audit Message List. 1. From the Invoice List click to add a new Audit Message 2. Select the required Audit Message (Industry: Withdraw the Invoice, ESA: ESA Rejection): 3. Add appropriate message text, e.g.: 5. Insert the message by clicking 6. Wait for the ‘Success’ message. Should the invoice have been published on the previous day or earlier, the originator should request to either the Prime or to ESA Finance that the invoice be rejected or cancelled respectively.
