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After normal logon of client software, point-to-point video call, e-whiteboard, screen sharing or document sending is unavailable?

April 26, 2017client DOCUMENT logon normal Point-to-Point screen sharing Software video

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After normal logon of client software, point-to-point video call, e-whiteboard, screen sharing or document sending is unavailable?

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• Check whether this user is online • Make sure this user has video • Make sure the server port you logging on is opened • Check whether one party is logging on via http Tunnel and the server configuration support http Tunnel logon • In case of video call, whether there is a prompt that there is unavailable for both parties, if so, please allocate the resources