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After my patient installs Java™, Bayer’s GLUCOFACTS™ DELUXE diabetes management software does not start automatically. What should he/she do?

April 26, 2017bayer Deluxe Diabetes installs Management patient Software

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After my patient installs Java™, Bayer’s GLUCOFACTS™ DELUXE diabetes management software does not start automatically. What should he/she do?

1 Answer

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Java™ needs to be running in order for GLUCOFACTS™ DELUXE to operate. After installing Java™ it may be necessary to restart his/her computer in order to start Java™. Following re-start your patient should re-insert his/her CONTOUR® USB meter. For further information he/she visit the Java.com website for a comprehensive list of questions and answers.