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After installing Service Pack 2 for Windows XP, I have problems using my Bluetooth audio device. What should I do?

April 26, 2017audio Bluetooth device pack problems service Windows XP

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After installing Service Pack 2 for Windows XP, I have problems using my Bluetooth audio device. What should I do?

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A. In Service Pack 2, Microsoft included a generic Bluetooth driver which is WHQL certified. Many Bluetooth adapters use software from Widcomm which require Widcomm drivers. The WIDCOMM software is used in many of the popular Bluetooth adapters on the market (including some made by Belkin or TDK). The WIDCOMM driver is not WHQL certified, so Windows XP will use the generic driver instead. This generic driver interferes with the WIDCOMM Bluetooth software. Additionally, the generic driver does not support the Audio Gateway or Audio Headset Profiles.