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After installing, a window with the word “Updating” appears and then the program stops working. What is happening?

April 26, 2017appears happening program Stops updating window word working

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After installing, a window with the word “Updating” appears and then the program stops working. What is happening?

1 Answer

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A firewall or antivirus program may block the Hallmark installer from reaching the internet to finish loading. If your firewall blocks Smilebox, change the settings on your firewall or anti-virus software to allow Smilebox to access the internet.