After installation, can changes to TCS be made using internal resources, or is a client dependent on Tompkins?
Parts of TCS are configurable, allowing the client to make configuration changes without Tompkins’ involvement. For example, the client may reconfigure a divert to send No-reads straight instead of diverting. Likewise, TCS provides configuration editors, allowing the client to change configuration data, such as sort plans and routes. These editors are easy-to-use software programs designed to allow operations personnel to make real-time changes to the system. TCS also includes user-definable reports that allow supervisors to create and modify TCS reports.
