After I have installed the software and restarted the computer, the computer seems to freeze and does not react. What is happening?
You are most likely to have installed the application on top of an existing antivirus or firewall application, which was not automatically removed by the system during the installation. You will need to restart the computer and start the system in Safe Mode (restart computer, and then press and hold the F8 key; after a few seconds the system will show different boot options). Once the system is started in Safe Mode, you will need to uninstall the old antivirus and/or firewall application through the Control Panel. Then restart the computer as per normal.
Related Questions
- After I have installed the software and restarted the computer, the computer seems to freeze and does not react. What is happening?
- Why can my computer detect the Creative Prodikeys even after the connections are checked and the software installed?
- Which version of Windows XP must be installed on a system that is using the Intel Itanium processor?
