After connecting the DAL 150 to my computer, it fails to install correctly, and no HK icon appears in my systray. How can I proceed?
This may be a problem with the computer’s internal configuration. 1. Go to your PC’s desktop and right-click on the “My Computer” icon, then select “Properties” in the pop-up menu. 2. A dialog box should appear that will indicate which version of the Windows® operating system is installed on your computer. If it is not Windows 98SE, Me, 2000 or XP, then the DAL 150 will not work with your computer. The DAL 150 is not designed to work with Apple® Macintosh® computers. 3. You may find that you have the correct version of the Windows operating system installed, but need to download the most recent Service Pack from the Microsoft® Web site. Open your Internet Browser, and select the “Tools” menu and the “Windows Update” option. Or, point your browser to http://windowsupdate.microsoft.com. Follow the directions there to download any upgrades to your operating system. 4. If you are still having difficulty installing the DAL 150, you may need to check with the manufacturer of your computer fo
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