Actually, what is the procedure to conduct the case in a Consumer forum?
Actually, a Consumer Forum/Commission is only a quasi-judicial authority. An hospital can file reply to the complaint and argue the case accordingly to the facts of the case. The doctor who performed the treatment/procedure can attend and depose properly to say how there is no negligence. No one requires to get panicky because it is presided by one judicial man with two lay persons just like you. The most important thing is that the law does not compel to engage a lawyer to represent before the Forum. However, you may engage a lawyer if you think that you can not spend huge time waiting in the court rather than attending your medical work.
