A vendor claims they have not received payment, how do I request a stop payment and reissue of the check?
Initially you should verify that the check has issued and has not been cashed. Step by step instructions are located at on the SAP R/3 website. You will also see notes in SAP/R3 stating that the check may have been returned. If the check is still open and no return notification is present, a cancellation and reissue of the check can be requested. Please contact Accounts Payable Customer Service at 684-3112 for this request. Please also note that if the check was mailed to the correct address, we generally require a 30 day wait from the issue date before a reissue may occur.
