A tender is a legal document, what are the key elements of putting one together?
I would say your first port of call is identifying an intelligent FM client which has a tender board mechanism in place geared toward tender requirement transparency. That, in turn, will lead to a clear brief and strategy and set of objectives that will define document output. Contract requirements should be output driven with detailed site information to include asset register and a full set of operation and maintenance (O+M) manuals for the site. A fair set of SLAs and KPIs should be included in a professionally written FM contract. A clear and realistic time frame to tender, the right number and type of companies to tender, a three to five year contract, processes to outline timescales for setup, transition, and mobilisation, monthly reporting and performance appraisal, a clear payment mechanism that actually pays the supplier on time and a client that adheres to the above and works with the provider, would all make for a level playing field. How has the current economic climate imp
