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A student’s parent/family member has contacted me to request information about the progress of their child’s studies. Can I provide the parent with this information?

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A student’s parent/family member has contacted me to request information about the progress of their child’s studies. Can I provide the parent with this information?

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No. The University must not disclose personal information about a student (for example, course marks and attendance) to any person, including a parent, without the prior consent of the student. The best course is to explain to the person requesting the information that you could speak with them if you had the consent of the student (preferably provided in writing). There are limited exceptions to this rule.

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