A student swears she submitted her paper through the dropbox, she says a receipt even shows up in her interface, yet I can find it. Whats wrong?
She most likely used the Add File button instead of the Send File button. The Add File button only stores the file in the student’s dropbox, whereas the Send File button puts it in the instructor’s dropbox. The way the student can verify is by seeing if the file receipt says, “Submitted by” (indicates sent to instructor), or “Posted on” (indicates simply added to student dropbox). If it says, “Posted on” the student may click the Send File button and select the posted file from the drop down list to submit it to the instructor.
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