A student is growing impatient after waiting for a long time for a tutor?
First, verify that the student has been waiting longer than 30 minutes. If yes, and the student is next in line on the waiting list, politely inform the tutor that a student has been waiting for over half an hour. The tutor should then wrap up the current session and help the student who has been waiting. If the student is further down on the waiting list, let him/her know that you understand they are frustrated but that the tutors are doing their best to help everyone. Suggest times when the tutoring center is not as busy.
Related Questions
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