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A student has tried to take an online quiz, but was unable to finish because his computer crashed (or some other reason). How do I clear that attempt so he can take it again?

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A student has tried to take an online quiz, but was unable to finish because his computer crashed (or some other reason). How do I clear that attempt so he can take it again?

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To clear a student’s exam attempt, please follow the instructions below: Within your course, click the Control Panel button. Under Assessment, click Online Gradebook. Click on Report By User. Search for users using their last name or user name, type value of the chosen search method, then click on the Search button. The “A-Z, 0-9” tab can be used to select/search groups of users by the first letter in their last name. The Advanced tab can be used to search for specific users enrolled within a specific time range. When the user profile appears, click on Grades. Click on the red (!) link next to the exam in question. When the exam appears, click on the Clear Attempt button. The student will now be able to re-take the exam.

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To clear a student’s exam attempt, please follow the instructions below:

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