A registered seller of travel from whom I purchased tickets has informed me that the airline or cruise ship operator has gone out of business. Do I have any recourse against that seller?
The seller is required to provide you with a written statement along with copies of bank records showing that it in fact disbursed your payment to the airline or cruise line or to another seller of travel, and if the latter, proof of registration of that seller of travel. Once it has done so, your claim is now directly with the airline or cruise line.
