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A power surge caused my unit to reboot, and now it has reverted back to its factory settings. What happened?

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A power surge caused my unit to reboot, and now it has reverted back to its factory settings. What happened?

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A. After setting up and configuring a unit, whether it’s new or after a full recovery, a system backup must be performed or the unit will revert to its factory state when restarted.

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