A mistake was found after the Event Payments charges were sent to the bank. How is an Event Payments refund processed?
Event Payments-Donor Refund Request form. Auctionpay will process the refund. All refunds must be processed through the merchant account which was used for the original card. How do I submit an Event Payments credit card charge after I send the terminals back to Auctionpay? Fill out the Event Payments-Donor Charge Request form. Auctionpay will process the charge. All charges must be processed through the merchant account which was used for the original card. All funds, less any applicable fees, will be transferred to the client’s bank account within five business days from the day the charge is submitted. When the deposit is made, a detailed statement is emailed to the organization.
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