A message referring to a “*.tmp file” shows up when I click the “Preview” or “Play” buttons on the “My Library” list. How can I fix this?
This problem appears to be caused by the after-effects of ad/spyware infestation within Internet Explorer. Restoring your browser’s settings should fix this problem. You can find detailed information on restoring and refreshing your browser at this site. Please note that we are not responsible for anything that happens to your computer while the Windows Defender or other security software is used to restore/refresh your browser.
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