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A Light User Scheme (LUS) customer, having exceeded the threshold gets moved to the Unlimited Weekend Plan with Friends & Family Auto Update. Why?

April 26, 2017customer exceeded light Lus Moved Scheme threshold user

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A Light User Scheme (LUS) customer, having exceeded the threshold gets moved to the Unlimited Weekend Plan with Friends & Family Auto Update. Why?

1 Answer

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10 Posted

LUS is designed for customers who do not use the phone very often or find that cost is an issue. As your call charges have exceeded the current removal threshold over the last 9 months, we have moved you on to the Unlimited Weekend Plan with Friends & Family Auto Update. Friends & Family Auto Update will automatically give a 10% discount on the top 5 numbers (for Unlimited Weekend Plan), that are called, so you can take advantage of the great saving.