A game ran correctly initially, but no longer runs properly. What can I do?
Java may not have been installed correctly. Please do the following to resolve this: • Open Internet Explorer • Choose Extra • Choose Internet Options • Choose Security • Click Custom level Choose “Enable” in any box where you can check “Java”. Also adjust the following: • Open Internet Explorer • Choose Extra • Choose Internet Options • Choose Advanced Make sure to check “Java (sun)” and to uncheck “Microsoft VM”. If this has no effect, please try playing the game using the alternative browser Firefox (use the link to download this as described in question 1).
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- A game ran correctly initially, but no longer runs properly. What can I do?