A donor has requested a card be sent – do we send that or does CanadaHelps?
You should. When a donor requests that a card be sent for a donation in memory or in honour of someone, and you see the card request details in your MyCharity account, it is up to your organization to mail that card – not CanadaHelps. You should be logging in to your MyCharity account soon after each donation in order to fulfill donor requests in a timely way.
Related Questions
- The Office of Admission requested my transcripts and degree confirmation transcript but I already sent this to PharmCas. Do I need to send them again?
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